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Optic Energi - Branding News

Meet the new Optic Energi

After operating for over 25 years and being known as leaders for the Telecommunication Industry read more

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Meet the new Optic Energi

WHAT OUR CLIENTS SAY

Hi Jack/Harry/Team,

Many thanks for prioritising this VPL project to deliver end to end site activities successfully in such a short timeframe (internal survey, RRP, civils, haul, splice and integration).

We, along with NBN are very pleased with the outcome, great work.

Dion Majak - Project Engineer
NBN Business Deployment - Visionstream

I Would like to give some feedback on the traces & workbooks Broadspectrum are supplying as part of the FTTN build, you have one contractor in particular, Optic Energi Australia, their workbooks are the best I have seen so far & they are obviously training their technicians with correct technique utilising NBN Co documents CTO-177 & CON-WI-0169. ‘Very Happy’.

Lead Quality Control

Thanks for getting the works underway so quickly and finishing before I even thought about it. This was a Great response to an urgent customer requirement, with a Telstra Wholesale order.
You guys certainly delivered.

Construction Manager
Telstra Wholesale VISIONSTREAM PTY LIMITED ABN 85 093 384 680

On behalf of the stakeholders from Telstra , I would like to thank Visionstream and your Sub-contractor Optic Energi Australia, for the work that they under took on Friday 13th and Saturday 14th September in Melbourne, to ensure that the customer Foxtel Management Pty Ltd had working services for Monday morning, this was great effort which took considerable time from all involved listed below, Thank you.

Contract Specialist Wholesale
Customer Solutions Program Office/Customer Service Delivery/ Telstra Operations

I just wanted to express my gratitude to the Optic Energi team. We had a tight schedule to complete a partial on the 3BRU-04 DSS ring last week. We required OEA to complete civils, install fibre cable, splicing and testing in a very tight time frame. Not only did they have this all completed by Friday they also managed to test an additional FDA which was FDA 14 from the A-side. I cannot speak highly enough about your Fibre Splice Supervisor. At all times he provided us progress updates and co-ordinated all OEA splice activities to schedule. Well done to your team and keep up the good work, Thanks.

Fibre Splicing Manager
National Broadband Network | Now Broadspectrum

EMERGENCY REPAIR - Richmond Train Station

I would like to acknowledge the great work that Optic Energi undertook last night at the Richmond station fire. As you may have seen from all the news footage today the fire caused significant damage and shut down four train lines. I would like to acknowledge the great support I had on the night and early morning from John and all his staff. Considering the high amount of fibres that were required to be fixed and the extreme weather conditions that the works were undertaken, the fibre splicers were remarkable.

Can you please advise John and his staff that there work and professionalism has not gone unnoticed by VicTrack.

Network Protection Manager
Telecommunications Department VicTrack

I have just been advised that the service was successfully cutover this evening. The customer was massively impacted by poor quality ordering, and the recovery work has placed a lot of pressure on both our teams to deliver. I just want to thank you and the team for all your hard work in getting this done ahead of the commitment date. We really do appreciate all your help.

Data Delivery Manager
Data Delivery Wholesale Customer Operations, Telstra Wholesale

I would like to thank your on call technicians for the assistance they provided to the VicTrack Representative. Friday night there was a fibre fault at Drouin, unfortunately our Rep. sustained a torn calf muscle stepping out of the work vehicle. OEA technicians provided first aid with their ice packs and even bought a bag of ice to assist with reducing the swelling. They were able to keep Frank calm and we made arrangements to get him home and to a doctor. The OEA Tech’s were empowered to complete the fibre repair after last and before on the night without a VicTrack Rep on site without any issues. Please pass on my sincere gratitude to the OEA Techncians for their compassion and professionalism.

Manager, External Plant
Telecommunications Group - VICTRACK

I would like to pass on my congratulations to you and to your on-call staff for a job well done. Joe called personally to tell me, not only did they do a great job out there on the fault at Drouin, but the assistance they gave to the Victrack Representative was fantastic being above and beyond what was expected. The quality of work and professionalism from you and your staff has come to our Client’s attention now on more than one occasion and for this we are extremely grateful. Rather than the exception it is becoming the norm, which is where we like to be. Please pass on the email below to your staff.

Chris
Service Delivery Manager, Advanced Services

Thanks Harrison,

Appreciate your teams help getting this job over the line, during COVID-19 testing times.

As always, great work!

Scheduling Team Leader
NBN New Developments & Fibre Links

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